Return & Refund Policy

We accept returns on products that arrive damaged or defective, provided the return request is made within 30 days of delivery. All returns must be pre-authorised and include the original invoice number for processing.

To initiate a return or exchange, please contact us at:
info@us.biomedicalemporium.com
+1 713 498 1552

Return Shipping Address:

BioMedical Emporium – US Returns
12702 Century Drive, Ste C1,
Stafford, Texas, 77477

Return Shipping Costs

We cover the cost of return shipping for eligible items.

Refunds

Once your return is received and inspected, we’ll notify you of the approval status.
If approved, your refund will be processed to your original payment method.
Please allow a few business days for your bank or credit card provider to finalise the transaction.